World Class Service
Your company can take advantage of 24/7 program support. And your Corporate Cardmembers will enjoy the exceptional global service and benefits of Cardmembership.
Exclusive services include:
- 24/7 customer service
- 24/7 online account access, statements, payment, and expense report submission
- 24-hour emergency Card replacement
- Worldwide cash access
Worldwide Customer Care™ Services
Cardmembers who book their travel through one of our American Express Travel Service or Representative Offices enjoy the support of our extensive American Express Worldwide Customer Card services in over 2,200 Travel Service locations in more than 140 countries and territories worldwide. Our friendly, highly trained staff will help with the following services:
- Reconfirmation of air-tickets
- Sight-seeing arrangements
- Hotel and car rental reservations
- Flight rescheduling
Global Assist
For legal and medical emergencies while travelling, Cardmembers can call the complimentary Global Assist service that will connect them with an English-speaking lawyer or doctor. The service is available 24 hours a day virtually anywhere in the world, whenever Cardmembers travel more than 200km from home, for up to 90 days.
Emergency Cheque Cashing
Cardmembers who need to cash a personal cheque in a hurry can use their Corporate Card as a form of security. Cardmembers can cash a personal cheque for up to $1,000 every 7 days in Australia and every 21 days overseas at American Express Foreign Exchange Service Offices worldwide.
