Contact American Express

Program Administrator helplines are not available to Card Members. Program Administrators must be registered with American Express to access the team. Please have your company account number in hand when calling.

Corporate Support Team
Telephone: 1300 655 300
From overseas: +61 2 9271 8722
Email: amexcorporatesupport@aexp.com
Monday to Friday (except public holidays) 8:30am – 5:00pm AEST

Product Support Helpdesk
Telephone: 1800 643 313
Email: GCPProductsupportteam.japa@aexp.com
Monday to Friday (except public holidays) 10:00 AM – 8:30 PM

Business Travel Account Servicing Team
Telephone: 1300 655 354
Fax (payments only): +61 2 9271 1851
Email: bta.client.services@aexp.com
Monday to Friday (except public holidays) 8:30am – 5:00pm AEST

Corporate Membership Rewards^®
Telephone: 1300 363 276
Monday to Friday (except public holidays) 8:30am – 7:00pm AEST

Emergency Global Assist^® Hotline
Telephone: Call collect on: +61 2 9231 6517
Our 24-hour helpline connects American Express Corporate Card Members to an English-speaking doctor or lawyer virtually anywhere in the world.

Report a Lost or Stolen Card
Telephone: 1300 362 639
From overseas: +61 2 9271 2444

For Corporate Card Members, our world-class service is just a phone call away. Contact us for assistance with lost or stolen cards, billing enquiries, change of address, travelling emergencies and other services.

Card Activation
amex.com.au/activate

American Express Corporate Card Customer Service
Telephone: 1300 362 639
From overseas: +61 2 9271 2444
After-hours emergencies: 1300 362 639

American Express Corporate Platinum Card Customer Service
Platinum Card Members: 1300 653 641
Available 24 hours/7 days a week for Card and Concierge services. 8:00am -7:00pm AEST Monday to Friday (except public holidays) for Travel Services.

American Express Corporate Purchasing Card Customer Service
Purchasing Card Members: 1300 362 639
After-hours emergencies: +61 2 9231 6517

Corporate Membership Rewards^®
Telephone: 1300 363 276
Monday to Friday (except public holidays) 8:30am – 7:00pm AEST

Emergency Global Assist^® Hotline
Telephone: Call collect on: +61 2 9231 6517
Our 24-hour helpline connects American Express Corporate Card Members to an English-speaking doctor or lawyer virtually anywhere in the world.

Report a Lost or Stolen Card
Telephone: 1300 362 639
From overseas: +61 2 9271 2444

Program Administrator helplines are not available to Card Members. Program Administrators must be registered with American Express to access the team. Please have your Company account number in hand when calling.

Program Administrator Corporate Support Team
Telephone: 1300 555 257
From overseas: +61 2 9271 8722
Email: amexcorporatesupport@aexp.com
Monday to Friday (except public holidays) 8:30am – 5:00pm AEST

Product Support Helpdesk
Telephone: 1800 643 313
Email: GCPProductsupportteam.japa@aexp.com
Monday to Friday (except public holidays) 10:00 AM – 8:30 PM

Business Travel Account Servicing Team
Telephone: 1300 655 354
Fax (payments only): +61 2 9263 6058
Email: bta.client.services@aexp.com
Monday to Friday (except public holidays) 8:30am – 5:00pm AEST

Report a Lost or Stolen Card
Telephone: 1300 558 891
From overseas: +61 2 9271 8198

For Qantas Corporate Card Members, our world-class service is just a phone call away. Contact us for assistance with lost or stolen cards, billing enquiries, change of address, travelling emergencies and other services.

Card Activation
Telephone: 1300 850 224

American Express Qantas Corporate Card Customer Service
Corporate Card Members: 1300 558 891
After-hours emergencies: 1300 558 891
7:30am – 7:00pm AEST Monday to Friday (except Public Holidays) and 24/7 for lost or stolen Cards

American Express Qantas Corporate Platinum Card Servicing
Platinum Card Members: 1800 621 524
Available 24 hours/7 days a week for Card and Concierge services. 8:00am -7:00pm AEST Monday to Friday (except public holidays) for Travel Services.

Report a Lost or Stolen Card
Telephone: 1300 558 891
From overseas: +61 2 9271 8198
7:30am – 7:00pm AEST Monday to Friday (except Public Holidays) and 24/7 for lost or stolen Cards