Amex_AEQCC_CardArt-GreenCard_RightAngled_284x180

AMERICAN EXPRESS® QANTAS CORPORATE CARD

The Card That Helps Make Business More Rewarding

Your American Express® Qantas Corporate Card is a comprehensive expense management solution that offers you a range of services and benefits designed to make doing business simpler and more rewarding.

CARD MEMBERSHIP

A Unique Card Partnership With Real Benefits For You

American Express Qantas Corporate Membership entitles you to a range of benefits and tools including travel services, a suite of mobile solutions plus world-class customer support.

Conveniently manage your account online, 24/7.

MANAGE YOUR ACCOUNT

If you are new to Corporate Card Membership, visit the Getting Started page.

GETTING STARTED

THE CARD THAT’S PACKED WITH ADVANTAGESAll Benefits

What You Can Do With Your Qantas Corporate Card

TRAVEL

  • EMERGENCY GLOBAL ASSIST®

    For legal and medical emergencies while travelling, Card Members can call the Emergency Global Assist1 Hotline service 24/7 to speak with an English-speaking lawyer, doctor or service provider who can help with lost luggage or passports. The service is available virtually anywhere in the world, whenever Card Members travel more than 200km from home, for up to 90 days.

    Call +61 2 9231 6517 on reverse charges from anywhere in the world, 24 hours a day.

  • DISCOUNTED QANTAS CLUB MEMBERSHIP

    Your Card entitles you to discounted rates on Qantas Club membership for access to Qantas Club lounges throughout Australia as well as Qantas International Business, partner airlines and associated lounges worldwide2. You will also enjoy a range of premium services and privileges designed to make your journey as comfortable and effortless as possible.

    To join, call the Qantas Club Service Centre on 13 11 31.

  • ACCESS DISCOUNTED RATES TO QANTAS MEETING ROOMS

    As a member of the American Express Qantas Corporate Card program, you can access discounted member rates for Qantas Meeting Rooms3 when you pay using your American Express Qantas Corporate Card.

    To find out more about Qantas Meeting Rooms including facilities, catering and locations, or to book a Meeting Room online visit qantas.com/meetingrooms or email: meetingroomssyd@qantas.com.au. Terms and Conditions apply.

  • TRAVELLERS CHEQUES ON THE CARD

    Travellers Cheques on the Card allows Card Members to purchase Travellers Cheques and foreign currency from selected American Express Travel Exchange Service Offices using their American Express Corporate Card.4 Additional fees may apply.

    DOWNLOAD FORMS for company authorisation.

  • SYDNEY AIRPORT SERVICES

    To make your journey through Sydney Airport even smoother, Card Members can access free Wifi, charging stations and complimentary trolleys at departure when you swipe your eligible American Express Card at any of the trolley dispensers at the T1 Departures Roadway at Sydney International Airport.5 To find out more go to goodgoing.com.au.

ENTERTAINMENT

  • AMERICAN EXPRESS INVITES

    American Express Invites® serves up over 400 specially selected restaurants around the world— each one handpicked by locals in the know.6 And whether it’s an up-and-coming hotspot or a hidden gem, we’ve arranged for you to enjoy a special something on the house whenever you visit. It could be 20% off the food bill, an appetiser, or even a complimentary bottle of wine. And with a selection of tasty recipes and tips from top chefs also on the menu, there’s plenty to savour whether you’re at home or on your travels.

    American Express Invites ensures Card Members are always up to date with pre-sales, competitions and alerts in the world of entertainment. Plus, you have the opportunity to purchase reserved seating to some of your favourite shows.

      LEARN MORE
  • LOUNGE AROUND BEFORE THE SHOW

    Relax before the show at one of our American Express Invites Lounges at AllPhones Arena, Perth Arena or the Brisbane Entertainment Centre.7 Enjoy wait service to deliver orders to tables, complimentary Wi-Fi and loan of portable phone chargers. Plus, if you spend $15 at the Lounge, you’ll receive a complimentary bottle of water.8 Lounge access is subject to capacity.

     

REWARDS

  • MEMBERSHIP REWARDS® SPIRIT  PROGRAM FOR EMPLOYEES

    Eligible Card Members can enrol in the Membership Rewards Spirit program9 and earn points on their corporate spend paid with the American Express Qantas Corporate Card.

    Earning points

    • Earn 2 Membership Rewards points per $1 spent on all Qantas products and services9.
    • Earn up to 1 Membership Rewards point per $1 spent on everyday purchases9.

    Redeeming points

    • Card Members can transfer Membership Rewards points at a rate of 1:1 into their Qantas Frequent Flyer account and redeem for flights, upgrades or to shop at the Qantas store9.
    • Membership Rewards points can be redeemed for an extensive array of rewards including hotel accommodation, Gift Cards and much more9.

    Membership Rewards points will never expire as long as your Account remains current, and there is no limit to the number of points you can earn.

    LEARN MORE

SERVICE

  • MANAGE YOUR CARD ACCOUNT ONLINE

    Manage Your Card Account online services allow you to keep up with your Card activity and easily manage your account online or on your mobile. Card Members are able to conveniently view statements, make payments, and check their Membership Rewards program balance, if enrolled11. You can also receive SMS or email Card Alerts.

    LOG IN TO ONLINE SERVICES

    DON’T HAVE AN ONLINE SERVICES ACCOUNT?

    CREATE ONE NOW
  • SMS AND EMAIL CARD ALERTS

    You can choose to receive SMS or email alerts for Balance Updates, Payments Received and Payment Reminders on your account.

    MANAGE CARD ALERTS
  • CUSTOMER SERVICE

    Professional and dedicated customer assistance is always just a phone call away. So whether you have billing enquiries, emergency replacement Card requests or need information or access to a Card benefit or service, we’re ready and able to provide the support you need.

    CONTACT US
  • BUSINESS TRENDS AND INSIGHTS

    To stay abreast of business trends and insights from our team of thought leaders, click here to read articles and research papers as well as videos that are continually added to the site.

  • EMERGENCY CARD REPLACEMENT

    You will be issued with a replacement Card virtually anytime, anywhere, usually within 1 to 2 business days and at no cost. Click here to contact American Express.

INSURANCE

  • ACCIDENTAL DEATH & DISMEMBERMENT COVER

    When scheduled Common Carrier travel tickets are charged to the Corporate Card, you’ll receive complimentary Business Travel Accident Insurance10 of up to $150,000, providing coverage from departure for up to 30 days.10

  • COVERAGE FOR PERSONAL TRIPS

    Card Members are covered for personal trips charged to the Corporate Card while boarding, travelling on a Common Carrier.10

MOBILE SOLUTIONS & TRAVEL RESOURCES

Helping You Do Business Wherever Business Takes You

MANAGE YOUR ACCOUNT, BENEFITS AND MORE

  • FIND WHERE TO USE YOUR CARD

    Vicinity puts you in the picture

    Travelling for business? Find American Express accepting restaurants, hotels, ATMs and more locations frequented by Corporate Card Members plus review TripAdvisor® ratings to help you choose the right location.

    TRY VICINITY NOW

  • THE AMERICAN EXPRESS MOBILE APP

    Access your account virtually anytime, anywhere

    The American Express Mobile app makes it easy for you to manage your Corporate Card account. Combined with the Online Services account, the app enables you to conveniently view transactions, verify charges digitally and make payments.

    appstore

    Android

  • FAST AND CONVENIENT PAYMENT OPTIONS

    ACCESS ALL THREE LEADING MOBILE WALLETS WITH AMERICAN EXPRESS

    American Express is the first Card provider to offer all three leading Mobile Wallets in Australia – Apple Pay, Samsung Pay and Android Pay.

    Simply load your Card details to the relevant app on your eligible mobile device, and use it to pay.

    LEARN MORE

  • AMERICAN EXPRESS & CONCUR EXPENSEIT®

    Hassle free expense management

    American Express and Concur have teamed up to bring you the ExpenseIT® app^, helping you to:
    • Seamlessly manage your business expenses while on the move
    • Receive near real time alerts via your mobile device when you make a business purchase with your Corporate Card
    • Take a photo of your receipts to automatically generate pre-populated expense reports

    appstore

    Android

    ^ Available to clients that use American Express and Concur ExpenseIT. Other providers coming soon.

  • AMERICAN EXPRESS & TRIPCASE®

    Manage your itinerary & maximise benefits

    The American Express integration with TripCase® allows you to seamlessly manage your travel plans whilst on the move. TripCase embeds your Corporate Card benefits in your itineraries, so you don't miss an opportunity to use a benefit.

    appstore

    Android

    CONNECT YOUR CARD TO TRIPCASE

    Download the App or start using TripCase here

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc. Digital and mobile capabilities brought to you by American Express should be used in accordance with your company’s policies.

Terms and Conditions

1. Emergency Global Assist: You must arrange all medical and visitor transportation. As the Global Assist Hotline is an assistance service, we cannot reimburse you for expenses you incur on your own. Please refer to the Global Assist Summary of Coverage for additional details and restrictions. Only available when you travel more than 200km from your home, for up to 90 consecutive days.

2. Qantas Club Membership: As a member of the American Express Qantas Corporate Card program, your Company can access discounted membership rates when four or more employees join The Qantas Club. Qantas Club members are welcome in Qantas Club, Qantas International Business, partner airline and associated lounges worldwide. Conditions apply. Refer to qantas.com/qantasclub

3. Qantas Meeting Rooms: Qantas Meeting Rooms available at various airports throughout Australia. American Express Qantas Corporate Card Members can access discounted member rates for Qantas Meeting Rooms when paying with the American Express Qantas Corporate Card.

4. Travellers Cheques: An American Express Product Disclosure Statement (PDS) will be provided where American Express Travellers Cheques are sold. You should read the PDS to consider the appropriateness of Travellers Cheques in relation to your individual requirements. American Express Travellers Cheques are issued under American Express International, Inc (ABN 15 000 618 208, AFSL No. 237996). Incorporated with limited liability in Delaware, USA. ® Registered trademark of
American Express Company. Hand delivered service fee applies in certain locations.

5. Complimentary trolley: Receive a complimentary trolley when you swipe your American Express Card at any of the trolley dispensers at the T1 Departures Roadway at the Sydney International Airport. Offer valid until 30 June 2016. Available to Australian issued cards only. Excludes American Express Business Travel Accounts, Government Cards, Global Travel Cards, Business Cards that are affiliated with a wholesale partner, Corporate Purchasing Cards and Corporate Meeting Cards. Not available for online trolley bookings.

6. Taste from American Express Invites: Benefit will be open for all American Express Card Members to use and is valid until 31 May, 2016, unless otherwise noted, subject to the terms and conditions below. This benefit is only redeemable when paid for with an American Express branded Card.
The benefit is fulfilled by making reservation bookings directly with the restaurant in the American Express Card Member’s name and is subject to table availability. American Express Card Members can either call or walk in to the restaurant to check availability and book. Card Members have to identify themselves as an
American Express Card Member at the time of booking or before ordering to receive the benefits on the dining day. The benefit is valid for seated dining only and cannot be combined with any other benefit.
Each restaurant offers one of the following special offers as stated in their offer details and this is not negotiable: a complimentary appetizer from the a la carte menu (up to ten guests) or a complimentary dessert (up to ten guests) or a complimentary bottle of wine (per table) or a discount of 20% on food purchases (up to ten guests) and will be provided by the participating restaurants in accordance with the provisions set out here. The special offer is non-transferable and may not be redeemed for cash.
Complimentary dessert selection may be limited by the restaurant at its discretion and will only be valid when an item of equal or greater value is purchased. Complimentary appetizer selection may be limited by the restaurant at its discretion and will only be valid when a main course and a dessert are purchased.
The complimentary bottle of wine is selected by the restaurant and cannot be taken away or consumed off premises. The complimentary bottle of wine will only be valid when a main course is purchased.
Exclusions may apply. The benefits are limited to one redemption per visit, per American Express Card, per bill, per table, unless otherwise stated; a restaurant may cap benefit availability to 10 guests per booking at its discretion.
The benefit is available for lunch or dinner on any day of the week, unless otherwise noted. Blackout dates apply, please check with individual restaurants when booking.
Should an American Express Card Member face any issues including any failure to fulfil the benefit, please contact the relevant restaurant. Alternatively,
American Express Card Members may contact American Express Customer Services by calling the number on the back of their Card.

7. American Express Invites Lounge: Entry is subject to capacity and granted on a first come first serve basis. Card Members must show their American Express Card to gain entry. Card Members may invite a maximum of 3 additional guests (excluding Platinum Charge and Centurion Card Members who can invite a maximum of 5 additional guests). Food & beverages are available for purchase within the lounge.

8. Minimum of $15 must be spent in a single transaction to be eligible for a complimentary bottle of water.

9. Membership Rewards Spirit Program for Employees:
a. Membership Rewards enrolment required (an annual fee applies, but is waived for American Express Qantas Corporate Platinum Card Members). Subject to the terms and conditions of the Membership Rewards program available at membershiprewards.com.au/termsandconditions. Your Company must allow participation in Membership Rewards to be eligible to enrol. You must enrol yourself and cannot delegate someone else in your Company to do so on your behalf.
b. Refer to americanexpress.com.au/corporatespiritmr for current earn rates.
c. There may be tax implications associated with your participation in the Membership Rewards program. You are advised to check with you accountant or tax adviser for further information.
d. Qantas Frequent Flyer members: You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. A joining fee may apply. Membership and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer program terms and conditions available at www.qantas.com/terms.
e. The earn rate of 2 Membership Rewards points per dollar spent on Qantas products and services includes the following Qantas Products and Services purchased on the Qantas merchant account (i.e. directly from Qantas): Qantas passenger flights (with a QF flight number), Qantas Holidays, Qantas Branded non-airfare products, and Qantas Frequent Flyer and Qantas Club Membership joining and annual fees.

10. Insurance: Subject to terms, conditions, exclusions, maximum age limits, pre-existing medical conditions and limits. The Complimentary Travel Insurance cover is available when you use your American Express Qantas Corporate Card to pay for return domestic or international travel. American Express Qantas Corporate Card Insurances are underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) (‘Chubb’). Refer to the American Express Qantas Corporate Card Insurances Terms and Conditions between American Express Australia Limited (ABN 92 108 952 085, AFSL No. 291313) (‘American Express’) and Chubb. This site does not take into account your objectives, financial situation or needs. It is important for you to read the Terms and Conditions and consider the appropriateness of that insurance in relation to your individual requirements.

11. Online Account Access: Corporate Card accounts are eligible to enrol for online services. Centrally Billed Accounts, where charges on all Card accounts are billed to the Company instead of the individual Card Members, may be excluded. Use of online payments and electronic expense report services are subject to your Company practices and policies. Card Members must enrol at americanexpress.com.au/register