As Program Administrator, find out what’s required,
how to start some of your key activities, and where
to find support when you need it.
As Program Administrator, you play a valuable role in the day-to-day operation of your Company’s American Express Corporate Card Program. You are the central point of contact for program management, and will be required to assist your colleagues when they need information about their American Express Corporate Cards. Your role as Program Administrator may involve setting up new Cards, keeping your Company’s details up to date, arranging payments, monitoring employee spend, and everything in between. And we’re right beside you on your journey.
Many of the most common Program Administrator activities can be managed directly through our online servicing tool, American Express @ Work – the Program Administrator’s go-to bookmark. With a single sign on, you can easily manage the day-to-day operation of your Program.
All the details of issuing, revoking, cancelling, updating and simply keeping track of your Company’s Corporate Cards can be done in a few simple clicks. Specifically, in @ Work you can:
Access @ Work
You may also like to participate in our @ Work Client Product Training Forums. For more information about monthly @ Work product training, please speak with your Account Manager for details on upcoming sessions.
@ Work provides a fully interactive web-based reporting solution, giving you the power to review and manipulate your Company’s Corporate Card data. Within the tool, you have links to account pages, reports, program information and tools to help in your ongoing program management. Also in @ Work, you can view Card Profile pages to see the key elements of any Card account in your Company’s Program. You can clearly identify balances, late payments, and the locations of your Card Members’ most recent charges.
Beyond day-to-day program management, @ Work also provides you with the tools to address the more complex elements of your Program, like establishing spend controls and increasing or decreasing employee spend limits.
Our Program Administrator servicing team know the ins and outs of running the American Express Corporate Card Program, and they’re ready and available to help. With experience assisting in routine day-to-day issues, as well as the more complex problems that occasionally arise, they’re only a phone call away.
Like our Card Member servicing, our Program Administrator team is based in Australia.
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Does your company have an American Express® Corporate Card Program?
As an existing Corporate Card customer, you can perform many functions online, or speak to us directly by calling one of the numbers below.
If your company has an American Express Corporate Card program and you need a Card, please contact your company's Program Administrator.
Access your account to:
Not registered? Create a new online account
For additional help please call Card Member Services:
American Express® Corporate Card Members, call 1300 362 639
American Express® Qantas Corporate Card Members, call 1300 558 891
Learn more about Card Member tools and resources.
Access American Express @ Work Program Management to:
Not registered? Please contact your American Express Representative or call:
American Express® Corporate Card Members, call 1300 655 300
American Express® Qantas Corporate Card Members, call 1300 555 257
Learn more about Program Administrator tools and resources.
Thank you for your interest in our Corporate Card Program.
American Express Corporate Payment Solutions have been designed for Companies with annual turnover starting at $5 million.
Our representatives have the knowledge to help assess your needs and provide you with a customised expense management solution.
Provide your contact information and an expert will call you to discuss a solution that suits your business needs within 2 business days. If it's easier for your Executive Assistant to arrange a time for us to speak with you, provide their contact details.
An American Express representative will respond within 2 business days.
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