Benefits for your people

With American Express®, your employees are in good hands. Our Card Member servicing, exceptional employee care and Membership Rewards® Program just begin to scratch the surface.

Membership Rewards

By providing the option to earn rewards, your employees are encouraged to use their Corporate Cards, while your Company benefits from the full visibility of their business spend. This allows you to capture more comprehensive spending data, effectively monitor spending patterns, and reduce paperwork and processes associated with reimbursements.

American Express Qantas Corporate Green and Gold Card Members can earn up to 1 Membership Rewards® point for every dollar charged to their American Express® Qantas Corporate Card^.

Your Corporate Platinum Card Members receive:

  • Accelerated earn rates of 1.5 Membership Rewards Spirit points for every one dollar^ spent up to 225,000 points and 1 Membership Rewards Spirit point per dollar^ spent thereafter.

    ^ Refer to americanexpress.com.au/corporatespiritmr for current earn rates

  • Unlimited points earning and, once they’ve been earned, they won't expire as long as the account remains current and is not overdue
  • Access to a Rewards Concierge when looking for a unique gift or experience
  • Complimentary enrolment into the Membership Rewards Spirit Program, a program specifically tailored to help turn everyday business expenses into rewards

Points can be redeemed for travel, shopping, recreational or home rewards. Additionally, Membership Rewards Spirit points can be transferred to Qantas Points and can be used for flights, upgrades, to shop in the Qantas Store, or to shop online at David Jones.

See how you can harness employee engagement through your Corporate Card Program.

^Refer to americanexpress.com.au/corporatespiritmr for current earn rates

For American Express Corporate Rewards Benefit Terms & Conditions, please click here.

Employee care

Whether your employees are halfway around the world or in the office down the hall, we are dedicated to making sure their needs are met. With our Card Member servicing, we provide high quality service that’s based right out of Australia. We also provide Emergency Care for all Card Members, so we are by your side to help you and your team when you need it most.

We can help to locate employees through our network of ATM and merchant transactions, can communicate with affected employees to coordinate alternative travel plans, can establish special procedures for Card Members to address additional spending and payment needs, and can assist your Card Members in emergencies by providing foreign language support. With a track record of going above and beyond, we deliver exceptional employee care around the world, around the clock. 

Business travel insurance

When your Card Members book a flight on a common carrier with their American Express Qantas Corporate Card, they are automatically covered for Business Travel Accident Insurance at no extra cost. This benefit provides you and your employees with the peace of mind that they will be covered in the case of an accident. This insurance provides security for business trips from departure, throughout the trip (up to 30 days) and until they return. Click here for more details and T&Cs on American Express Business Travel Insurance.

Card Member service

With American Express, your Card Members benefit from our Customer Service, which centres on our unique Relationship Care model. Our 1,800 customer care professionals globally are dedicated to serving the needs of your employees, and are empowered to resolve problems on the first point of contact. Available 24/7 in 16 local languages, with a single phone call Card Members can review their account summaries, check balances and confirm their payment status. As we work toward our goal of being the world’s most respected service brand, you can rest assured that your employees will receive a consistent level of premium service from American Express. In fact, our dedicated Card Member servicing team (based in Australia) has won the Australian National Service Excellence in a Call Centre for four years running (2014, 2013, 2012, 2011), as well as the global JD Power Customer Service award for seven years. Click here to speak to our team.

Online services

American Express Qantas Corporate Card Members have access to our online services, where they can easily manage their account through self-service tools that are available on the web, as well as through tablets and mobile devices. Through our online services, Card Members can take care of all their day-to-day program needs (which frees up time for you), enabling them to view their transactions and pay their statements virtually any time and anywhere.

Enrol or Log in to Online Services

Mobile capabilities

We have a suite of mobile tools that are designed to streamline your Card Members’ expense and travel experience. With our mobile functionalities in the palm of their hands, Card Members can manage their accounts, receive travel benefit reminders, capture business expense receipts, and so much more.

More information on American Express' mobile solutions