American ExpressManagement Tools

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Tools for Program Administrators

Save time With a More Efficient Workflow

Manage spend, minimize delinquencies and respond quickly to changing business demands with our Online Program Management capabilities.

  • Enabling you to cancel, suspend or replace a Card(s).
  • Access Card Member statements and more real-time data online
  • View interactive dashboards to assess your overall spend or identify delinquent accounts.
  • Subscribe to proactive alerts about your Account
  • Locate Card Members who may be in need
  • Manage Card limits for employees

Streamline your Card applications process

Provide Cards for your employees quickly and efficiently in a secure online tool with our Online Card Application capability

  • Create approval processes for your applications
  • Track and monitor status of applications through the process
  • Assign Authorised Approvers for all applications
  • Initiate multiple applications in the one request
  • Notification emails at every critical point in the process

Your Employee’s safety is always a priority

The world is unpredictable. So wherever your employees are working, you want to know they’re safe – especially if something like a natural disaster or a global tragedy occurs where they are.

Learn more.

Now you can rely on @ Work Ready Response to help. Your Card Program comes with this benefit which is built into the American Express @ Work experience. Whenever you might be concerned about your employee’s safety, you can get information about their whereabouts based on the location where they last used their American Express® Corporate Card.

Should a Card Member need direct support, please contact the servicing number on the back of your Card.

@ Work Reporting

Access fully interactive, online reporting capabilities through American Express @ Work Reporting. Ideal for clients with more sophisticated reporting needs, this powerful tool enables your Company to query, filter, and sort your Corporate Card information to meet your expense management needs. @ Work Reporting is a fully interactive web-based reporting solution that gives you the power to review and manipulate your Corporate Card data.

Let Corporate Online Payment Allocation do the work for you

Providing easy access and control over your Account information, online allocations also allows you to monitor your exposure and allocate against one or more accounts. It is most suited for companies with less than 100 Accounts which are managed centrally.

  • View your Account information, balance and allocation history
  • Select Accounts and allocation amounts
  • Allocate payments to either Account level or specific values for individual Card Members
  • Include the tracking number with your payment
  • Tracking numbers are matched, and payments processes within 48 hours.

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You may also like to book a tailored training session with one of our @ Work Client Trainers to get you started. For more information contact your Account Manager or the Program Administrator Servicing Team.

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Tools for Card Members

Card Member Account Management

The Manage Your Card Account online services offer Card Members secure, immediate access to their Corporate Card information, for free anytime, anywhere Internet access is available, as well as via our iPhone app. With Online Services, Card Members are able to conveniently:

  • Manage your account using your mobile
  • Review and reconcile charges
  • Track expenses
  • Access and download statements
  • Settle accounts and complete expense accounts
  • Check Membership Rewards program balance if enrolled
Learn More About Mobile

Instant Access to Online Statements

Online statements is a free service that allows Card Members to review and reconcile their expenses online, without having to wait for monthly Corporate Card statements. Card Members receive a monthly email notification when their statement is ready to be viewed online, enabling Card Members to:

  • Access account information 24/7
  • Make payments quickly and easily
  • Track current charges and payments and see statements for the past 3 months
  • Track unbilled balances and new charges
  • Access their past 6 months Corporate Card statements in PDF format online