Frequently Asked Questions For Corporate Cardmembers

Should I Make Payments if My Company Usually Pays My Corporate Card Balance on My Behalf?

No. If your Company pays the Card balance, no action is required. Talk to your Program Administrator about your Company’s Corporate Card program policy.

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When Is My Payment Due?

Your Corporate Card payment is due in full when you receive your monthly statement.

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As a Result of Moving to Online Statements for My Corporate Card, Does My Expense Reporting Process Change?

Online statements should not change the existing expense reporting process of your Company. Talk to your Program Administrator about your Company’s Corporate Card program policy.

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Can I Enroll My Corporate Card in the Membership Rewards® Program?

Yes, provided your Company allows it. Please talk to your Program Administrator to find out if your Company allows Membership Rewards enrollment. Once enrolled, you will earn points automatically whenever you use your Card. Just call American Express Customer Service at 1-800-716-6661 to enroll.

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What Happens if I Lose My Corporate Card?

If you lose your Corporate Card, you should contact American Express Customer Service immediately by calling 1-800-716-6661 to cancel it. American Express will issue a replacement Card to you.

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