Welcome to the Advantages
of American Express

No matter where your business takes you, as an American Express® Corporate Cardmember, you can enjoy a combination of exceptional advantages, excellent customer service and worldwide Card acceptance at millions of establishments.

Getting Started

New Cardmember Checklist

Welcome to Cardmembership. Below are steps to help you set up your account and understand your Card benefits, so you can get the most out of your partnership with American Express.

  1. Activate Your Card
  2. Register Your Online Account
  3. Sign up for Account Alerts
  4. Get to know your Card
  5. Find Answers to your Questions

Step 1: Activate Your Card

Welcome Cardmembers. If you haven’t already activated your Corporate Card, you can do so by going online at www.americanexpress.ca/activate or by calling 1-800-619-4228. One of our representatives will gladly help set up your account. During Activation, or when registering for Online Services, you may be asked to create a Customer Password, which can be any 4-digit number you choose. You will be prompted to enter this password each time you call American Express.

Step 2: Register Your Online Account

The complimentary Manage Your Card Account site is a secure online service that provides Cardmembers with 24/7 account access and expense reporting to enable quick and easy reconciliation of Corporate Card charges. It just takes a few minutes to create your online account. Be sure to have your card on hand.

Register your Online Account

Step 3: Sign up for Account Alerts

Account Alerts offers a number of text and e-mail alerts that can help you track spending and be notified when your payment is due. Just one of the helpful tools available through Online Services.

Enroll in Account Alerts and customize your preferences

Step 4: Get to Know Your Card Benefits

American Express Corporate Cards come equipped with a variety of benefits designed to help you do business easier when at home or abroad. Review your Card benefits to get a good understanding of the services and support available to you. Click to learn more about your specific Card:


Step 5: Find Answers to Your Questions

Check out our Cardmember FAQ page to find answers to select questions about your Card. Still have questions? Our dedicated team of customer care professionals are always just a phone call away to help you with everything from emergency replacement Card requests to benefits information. Contact Customer Service at 1-800-716-6661 or 905-474-9329 (GTA or collect), Monday – Friday, 8 am – 8 pm EST, Saturday 10 am – 6 pm. You can also contact your Program Administrator with questions specifically related to your Company and policies.  

See FAQs