Frequently Asked Questions About Program Management

Who Should I Call if I Have Questions?

Call the Program Administrator Servicing Team at 1-866-568-0308. You can also visit the Contact Us page for other relevant numbers.

Back to Top

Can I View Cardmember Accounts Online?

Cardmember account information including charges, transactions and balances is available through the American Express @ Work® online account management system. If you would like access, contact your American Express Representative or call 1-866-568-0308 in order to be set up, or register/log in to American Express @ Work

Back to Top

How Do I Change Company Billing Address?

Contact the Program Administrator Servicing Team at 1-866-568-0308 to update or change a company address.

Back to Top

How Can I Get a Copy of a Statement/Screen Prints?

As a Program Administrator you can view transactions at a company level and access a wide range of reporting through @ Work. If you do not already have access, contact your American Express Representative or call 1-866-568-0308 in order to be set up, or register/log in to American Express @ Work.

Your Cardmembers can access their individual statements online 24/7 through My Account.

Back to Top