american express cathay pacific elite benefits

American Express® Cathay Pacific Elite Corporate Card

Made for Your Business Made for You

Hong Kong’s only rewards programme that benefits both your business and employees.

BENEFITS FOR YOU

Superior Service & Coverage for Executives

Rewards & Savings

  • Corporate Rewards

    The Cathay Pacific Corporate Card is the only programme in Hong Kong that rewards your Company and employees with Asia Miles. Earned miles can be redeemed for office supplies, cash vouchers, travel and more. With this programme, Company can earn:

    • Every HK$101 charged to the Corporate Card with Cathay Pacific and Cathay Dragon will earn 1 Asia Mile2
    • One-off joining bonus of 15,000 Asia Miles when you have 3 or more Card Members in the programme
    • Bonus 1,000 Asia Miles4 for every HK$20,000 or more in one purchase with Cathay Pacific or Cathay Dragon on their Corporate Cards

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  • Card Member Rewards

    Your employees are invited to enrol in the Card Member rewards programme. Asia Miles can be redeemed for flight awards or an extensive array of lifestyle awards.

    • Every HK$71 eligible business spent on the Corporate Card will earn 1 Asia Mile3
    • Receive a one-off joining bonus of 3,000 Asia Miles after making the first 3 purchases
    • Bonus 3,000 Asia Miles5 with total spend of HK$400,000 or more a year

    Annual enrolment fee applies.

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  • Save on Dining, Travel & Entertainment

    American Express Selects6 offers a world of privileges with year-round access to savings and offers. Card Members can save up to 20% on dining in Hong Kong, Sydney, New York, London and other destination cities. Plus, enjoy a wide range of discounts and special offers for travel, entertainment and shopping when travelling abroad.

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  • FREE ANNUAL CARD FEES

    First year waived, with yearly waiver when you reach the minimum annual spend per Card7.

Service

  • 24/7 Customer Service

    Professional and dedicated customer support is always just a phone call away to assist with billing enquires, replacement Card requests or access to a Card benefit or service.

  • Access to Cash When Needed

    With enrollment, Corporate Express Cash8 allows employees access to cash for travel emergencies and incidentals at over 600,000 ATMs worldwide.

  • Access Your Account Virtually Anytime, Anywhere

    The Amex Mobile app makes it easy for you to manage your Corporate Cards account, even when away from the office. When combined with the Online Services account, the app enables you to conveniently:

    • View statements and activity
    • Make payments, if needed
    • Reduce risk with instant fraud alerts

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Travel

  • Worldwide Customer CareTM Services

    Card Members who book their travel through one of our American Express Travel Service or Representative Offices enjoy the support of our extensive American Express Worldwide Customer Card services in over 2,200 Travel Service locations in more than 140 countries and territories worldwide. Our highly trained staff will help with the following:

    • Reconfirmation of air-tickets
    • Sight-seeing arrangements
    • Hotel and car rental reservations
    • Flight rescheduling
  • Global Emergency Support

    For legal and medical emergencies while travelling, Card Members can call the free Global Assist9 service, which will connect them with an English or Chinese-speaking lawyer or doctor. The service is available 24 hours a day virtually anywhere in the world, whenever Card Members travel more than 200km from home, for up to 90 days.

Insurance & Security

  • Travel With Peace of Mind

    The Cathay Elite Corporate Card provides several travel-related insurance benefits to Card Members for no additional charge. The Corporate Card gives your business travellers access to the following reassuring insurance coverage and travel assistance services:

    • Business Travel Accident Insurance10 up to HK$2,000,000 provides accidental death or dismemberment coverage while travelling on business trips booked using the Card; personal trips undertaken whilst on a wider business trip receive limited coverage
    • Accident Medical Expense Extension of up to HK$250,000 provides reimbursement for medical expenses incurred as a result of an injury sustained while travelling on business
  • Travel Inconvenience Insurance

    When travel tickets are charged to the Cathay Elite Corporate Card, you automatically get the added protection of inconvenience insurance coverage. At no additional fee, Card Members receive Travel Inconvenience Insurance, which provides reimbursement of:

    • Up to HK$3,500 for accommodation and essential clothing due to a delayed or cancelled flight and missed connection
    • Up to HK$7,800 luggage delay
    • Up to HK$10,000 for lost luggage

    Receive additional coverage with the Cathay Elite Corporate Card insurance for baggage and personal possessions. Baggage that is lost, damaged or stolen whilst on business travel with a common carrier will be reimbursed up to HK$40,000.

  • Hijack Coverage

    When scheduled common carrier travel tickets are charged to the Corporate Card, are automatically provided with Hijack Extension coverage for:

    • Up to HK$19,500 after the first 24 hours
    • Up to HK$39,000 after the first 72 hours
  • Fraud Protection With SafeKey®

    The Cathay Elite Corporate Card guarantees protection against fraudulent transactions on your Card, provided responsible care has been taken and as long as we are notified immediately after discovery of any fraudulent transactions, in compliance with Card Terms and Conditions. American Express SafeKey11 further enhances online transaction security with added security measure to safeguard your online purchases.

BENEFITS FOR CONTROL

Ensure Control & Compliance of your Business

MANAGEMENT TOOLS

  • 24/7 Online Account Access

    Manage Your Card Account is a complimentary online management tool that provides Card Members with 24/7 access to their American Express Corporate Card account. Card Members can view statements, make payments, set up email or mobile alerts, anytime, anywhere Internet access is available.

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  • American Express® @ Work

    Manage your entire card programme with American Express @ Work, an expandable suite of online Management Information (MI) reporting tools that allow you to execute the administration, reporting and management of spend data online.

    The suite of @ Work online tools comprises:

    • Online Programme Management (OPM)
    • Standard Reporting
    • Customised Reporting

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BILLING & LIABILITY OPTIONS

  • Individual or Central Billing Options

    Multiple billing options enable Companies to coordinate bill payments with payroll periods and reimbursement schedules to help Companies improve financial efficiency. Billing options include:

    • Individual billing and payment
    • Individual billing, Company payment
    • Central billing

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  • Various Liability Options

    The Corporate Card programmes provide Companies with peace of mind knowing that they are only liable for business charges and a variety of liability options to suite your needs. Levels of liability include:

    • Combined Liability
    • Corporate Liability

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American Express® Cathay Pacific® Elite Corporate Card
Benefit Terms

1. Effective from 1 August 2016.

2. Corporate Asia Miles: Corporate Asia Miles is managed and operated by Asia Miles Ltd (AML) and participation is subject to the Corporate Asia Miles terms and conditions – Large Companies / Mid-sized Companies. The Company must authorise an administrator with a specific email address to access the Corporate Asia Miles account and redeem awards on the Company’s behalf. The Company must provide a copy of the authorised email address to American Express. Asia Miles enrolment is automatic on approval of your American Express Cathay Pacific Corporate Card account. The Company will earn Asia Miles on all Cathay Pacific and Cathay Dragon tickets and infight transactions purchased on the American Express Cathay Pacific Corporate Card. Missing mileage credits can be claimed at www.americanexpress.com/claimasiamiles.

3. Card Members Rewards: An annual Card Member rewards programme fee applies. Enrolment is not automatic and subject to Company approval. Asia Miles is managed and operated by Asia Miles Ltd (AML) and participation in Asia Miles is subject to the Asia Miles terms and conditions set out at www.asiamiles.com. You must be an Asia Miles member to earn and redeem Asia Miles. Your employer must confirm your eligibility to enrol in the Card Member rewards programme where you’ll earn Asia Miles for spending on your Corporate Card. An annual fee currently HK$400 applies and is only open to individuals. Asia Miles will be transferred each month to your Asia Miles account - please refer to your monthly Card statement for a summary of Asia Miles earned and transferred. For all Asia Miles balance enquiries or to redeem Asia Miles, visit www.asiamiles.com.

The following types of charges are not eligible for Asia Miles: charges processed and billed prior to the enrolment date, cash advance and other cash services, Corporate Cash, American Express Travellers Cheque purchases, American Express Gift Cheque or Travel Gift Certificate purchases, charges for dishonoured cheques, finance charges, late payment and referral charges, tax refunds from overseas purchases, annual membership fee, express cash handling fee, fees relating to foreign currency transactions, tax bill payment, and for any utility, gas and electricity payment on Card Members' Card Accounts.

4. Bonus Asia Miles applies only to qualified Companies under specific market segments.

5. Corporate Card Members enrolled in the Card Member rewards programme will receive a spend bonus of 1,500 Asia Miles if their spend on the American Express Cathay Pacific Corporate Card accumulates HK$200,000 or more during the 12 months ending on the Card Member rewards programme anniversary date. Elite Corporate Card Members enrolled in the Card Member rewards programme will receive a spend bonus of 3,000 Asia Miles if their spend on the American Express Cathay Pacific Elite Corporate Card accumulates HK$400,000 or more during the 12 months ending on the Card Member rewards programme anniversary date.

6. American Express Selects: Terms and Conditions apply.

7. Annual Card Fee: American Express will waive the first year annual Card fee. The American Express Cathay Pacific Elite Corporate Card annual fee is currently HK$590 per annum. American Express will waive the next annual fee if your spend in the previous year is HK$400,000 or more per Card on the Elite Corporate Card.

8. Corporate Cash: Requires Company participation and Card Member enrolment. Subject to terms and conditions.

9. Global Assist Hotline: You must arrange all medical and visitor transportation. As the Global Assist Hotline is an assistance service, we cannot reimburse you for expenses you incur on your own. Please refer to the Global Assist Summary of Coverage for additional details and restrictions.

10. Business Travel Insurance: The plan is underwritten by Chubb Insurance Hong Kong Limited, American Express International, Inc. does not act as an agent or fiduciary for you, and American Express International, Inc. may act on behalf of the insurance provider, as permitted by law. Exclusions and limitations apply. Please refer to your Travel Protector plan for details.

11. SafeKey®: Secure online shopping with American Express SafeKey. Click here to learn more.

12. 51 credit-free days: Actual credit-free period will vary based on the date of charge and the billing cycle cut-off date.

13. Subject to American Express’s risk management policies.

American Express reserves the right to require proof of resources and/or security. If there are any differences between the English language text and the Chinese language text, the English language text, for all intents and purposes, shall prevail