Contact Info

For Corporate Card Programme Administrators

Programme Administrator Corporate Support Team
Phone: (+852) 2277 1095
Fax: (+852) 2811 2414
Email: casthongkong@aexp.com
Operating Hours: 9:00am - 5:30pm Hong Kong time, Monday to Friday (except Public Holidays)

Business Travel Account (BTA) Servicing Team:
Phone: (+852) 2277 1096
Fax: (+852) 2811 2414
Email: BTAHongKong@aexp.com
Operating Hours: 8:30am – 5:30pm Hong Kong time, Monday to Friday (except Public Holidays)

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For Cathay Pacific® Corporate Card Programme Administrators

Programme Administrator Corporate Support Team
Phone: (+852) 2277 1095
Fax: (+852) 2811 2414
Email: casthongkong@aexp.com
Operating Hours: 9:00am - 5:30pm Hong Kong time, Monday to Friday (except Public Holidays)

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For Corporate Card Members

24-hour Customer Service
(+852) 2277 1088

24-hour Emergency Card Replacement
(+852) 2811 6122

Travellers Cheques Refund (Please request call collect)
800 962 403 (from Hong Kong)
(+612) 9271 2629 (International)

Membership Rewards
(+852) 2277 2150
Operating Hours: 9:00am - 5:30pm Hong Kong time Monday to Friday (except Public Holidays)

Global Assist (Please request call collect)
(+852) 8206 8301 (English)
(+852) 8206 8302 (Cantonese)

Travel Protector Plan (Chubb Insurance Hong Kong Limited hotline)
(+852) 2568 3359

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For Cathay Pacific® Corporate Card Members

24-hour Customer Service
(+852) 2277 1088

24-hour Emergency Card Replacement
(+852) 2811 6122

Travellers Cheques Refund (please request call collect)
800 962 403 (from Hong Kong)
(+612) 9271 2629 (International)

Asia Miles
www.asiamiles.com

Card Member Servicing (including Asia Miles accrual)
(+852) 2277 1088

Global Assist (please request call collect):
(+852) 8206 8301 (English)
(+852) 8206 8302 (Cantonese)

Travel Protector Plan (Chubb Insurance Hong Kong Limited hotline)
(+852) 2568 3359

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