Access the Advantages of American Express

No matter where your business takes you, as an American Express Corporate Card Member, you can enjoy a combination of exceptional advantages, excellent customer service and worldwide Card acceptance at millions of establishments.

Getting Started

Activate Your Card

If you haven’t already activated your Corporate Card, one of our representatives will gladly help set up your account. You can reach us by calling (+852) 2277 2828. Or you can activate your Card here.

Secure Your Corporate Card

You are responsible for the safety and security of your Corporate Card and you can help ensure the safety of your Card by:

  • Signing your Corporate Card as soon as you receive it
  • Always checking that the Corporate Card returned to you after use is your own Card and not someone else’s
  • Not releasing your Card number to other unauthorised people. If unsure, don’t give out your number
  • Keeping the magnetic strip on the back of the Card away from loose change, magnetic objects and other cards to avoid it being deactivated
  • For online purchases, please ensure that you are accessing a secure site

Sign up for Online Services

Manage Your Card Account is a free online service that provides fast, secure access to your billing information anywhere, anytime you have Internet access. You can view your current balance, enrol in Online-Only Statements, enrol in e-mail and/or text message Account Alerts or customize your preferences for any alerts you may already be receiving. Log in or create a new online account to start using this tool.

Go to Manage Your Card Account

Enrol in Online Statements

Online Statements provides monthly statements online to individually billed accounts only and gives you the ability to access statement and account information from anywhere in the world, 24/7, via the Internet. This brings greater convenience, speed and simplicity to your day-to-day expense management.

Because American Express does not issue paper-based statements to individually billed Card Members, to ensure you receive your monthly statements, you must enrol in Manage Your Card Account and register for Online Statements. To enrol in this service, select the Apply Online Statement delivery option during your Manage Your Card Account registration.

Sign Into or Create an Account

Access Your Account Virtually Anytime, Anywhere

The American Express Mobile app allows you to easily and conveniently:

  • Access and manage your American Express Card account
  • Check expense balances and due dates
  • Review your latest transactions and more...

Download the free app "Amex HK" through Apple App store

Get to Know Your Card Benefits

Corporate Cards come equipped with a variety of benefits designed to help you do business easier when at home or aboard. Review your Card benefits to get a good understanding of the services and support available to you. Click to learn more about your specific Card:
American Express® Corporate Card
The American Express Gold Corporate Card
American Express® Cathay Pacific® Corporate Card
American Express® Cathay Pacific® Elite Corporate Card

VIEW ALL CARDS

Enrol for Card Members rewards programme to earn Asia MilesTM (Cathay Pacific Corporate Card Members)

You have the ability to earn Asia Miles every time you use your Corporate Card1. To do so, you must be an existing Asia Miles member. To join for free, visit www.asiamiles.com. You will then need to register your Asia Miles membership number by calling Card Member Servicing at (+852) 2277 1088. Once registered, all qualify spending charged to the Corporate Card will be automatically converted into Asia Miles, which will be transferred each month to your personal Asia Miles membership account. The monthly Corporate Card statement will provide a summary of Asia Miles earned and transferred. For Asia Miles rewards redemption, visit www.asiamiles.com.

Enrol in the Membership Rewards Programme (Corporate Card Members)

You can be rewarded every time you use your Corporate Card. To start earning points, you need to enrol in the Membership Rewards programme. Once enrolled, every dollar charged to the Corporate Card will automatically earn Membership Rewards points that can be redeemed for a wide range of shopping, travel and other services as well as attractive merchandise2.

To enrol in the Membership Rewards programme, call (+852) 2277 2150. To view the full Terms and Conditions of the programme, the complete range of offers available and which partners are involved in Membership Rewards, please click here.

Get to Know Your Card Agreements

A dedicated section of the site also details your Corporate Card Terms and Conditions. Please familiarise yourself with them before using your Card.

American Express Corporate Card Terms and conditions
American Express Cathay Pacific Corporate Card Terms and conditions

If you would like a copy of your Corporate Card Terms and Conditions to be sent to you in the mail – please call our Card Member Customer Service Team on 2277 1088.

Card Member Getting Started
Benefit Terms

1. Asia Miles: An annual Card Member rewards programme fee applies, enrolment is not automatic and subject to Company approval. Subject to the Terms and Conditions of the American Express Corporate Card which are available on www.americanexpress.com.hk/mycorporatecard. Card Members enrolled in the Card Member rewards programme will be subject to separate Asia Miles terms and conditions at www.asiamiles.com.

2. Membership Rewards: An annual Membership Rewards fee applies, enrolment is not automatic and subject to Company approval. Subject to the Terms and Conditions of the Membership Rewards programme available by clicking here.