Notification of Luggage Delivery Service Change during G20 Osaka Summit June 14, 2019

Due to traffic control for the G20 Osaka Summit on 28th – 29th June, 2019, our Luggage Delivery Service will not be available during the following time period in Osaka prefecture. In addition, there will be some changes to the Service Level Agreement at Kansai Airport. If you plan to use the service during this period, please make a reservation as early as possible.

Period: Thursday, 27th June – Monday, 1st July, 2019 (5 days)

  • Out of Service
    - Osaka Prefecture – Collection is out of service
  • Pick up / Drop off Time Changes
    - Pick up at Kansai Airport at departure: normal SLA + 4 days
    - Drop off at Kansai Airport at arrival: please ask at the counter, additional dates are required

Please note that there may also be an impact at other airports during this period. If you have any questions, please call the reservation center at 0120-965-639 (Toll free / Mon - Fri 10:00a.m. - 6:00p.m., Sat/Sun/holidays 10:00a.m. - 5:00p.m. / English available).