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Start enjoying your new Cardmember benefits
ACTIVATE MY CARDAlready a registered
Cardmember?
To use your Corporate Card, you first need to activate it. Not yet activated your Card? Click the link below.
ACTIVATE MY CARD > (in Dutch)
With your Corporate Card you have a secure and flexible payment method, all over the world. As a Cardmember you can enjoy various benefits, such as increased convenience and secure (online) payments. You are additionally insured during your business trips, if you pay for the trip with your Card. If you participate in the Membership Rewards programme, you also earn points with each expense.
Click on the tabs above for more details.
When you log in to your online account you can set your preferences for receiving Card Alerts by email or text message, if your company has opted for individual billing. This can help you keep a close eye on your expenses.
SET CARD ALERTS › (in Dutch)
Create an account for the Online Services to view your current balance, recent transactions and statements online. You can also check and change your PIN securely online. Log in if you have already registered. Online Services is available in Dutch.
With our mobile app, you can view your current balance and recent transactions at any time. You can download the ‘Amex NL’ app for iPhone or Android.
APP STORE ›
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Click here to see the Terms and Conditions. For the insurance terms, please refer to the “Additional insurances” tab.
If you have any questions, please contact the American Express contact within your company or our Customer Service team via the phone number on the back of your Card. For more information, see the “Customer Service” tab.
With the American Express Corporate Card, you always have a secure payment method. Your Card is equipped with a chip and a PIN. The PIN is required for transactions.
View or change your PIN? Please go to our Online Services.
SafeKey is easy to use. It is an additional security measure for online transactions and only applies to companies affiliated to SafeKey. You will automatically receive a one-time verification code via text message or email when you make purchases from these companies. If we have registered a mobile number or email address for you, you are automatically registered for SafeKey.
If authorised by your Company, you can use Express Cash to withdraw cash at ATMs with the American Express logo worldwide. You can withdraw up to € 700 weekly in local currency, 24 hours a day, 7 days a week. In the Netherlands you can use all ABN AMRO and Rabobank ATMs that carry our logo.
In case of theft or loss of your Corporate Card, please contact American Express immediately on +31 (0)20 504 8700 (Mon–Fri 8 am–8 pm; your call is transferred outside office hours). Our Customer Service team will arrange for a suitable solution or replacement Card for you soon, wherever possible within 24 hours.
Is there a contactless payment symbol on your Corporate Card? If so, you can make contactless payments. After the first purchase with PIN, your new Card is activated for contactless payments. Simply touch your Card against the terminal to pay for your purchases (up to a maximum of €50).
American Express is accepted worldwide by millions of (online) companies, so you can pay all your business expenses with your Corporate Card.
With your Card, you can for example pay at:
Car rental: Avis, Europcar, Hertz, Sixt
Petrol & car services: BP, Esso, Profile Tyrecenter, Shell, Tinq, Total
Travel: easyJet, Emirates, KLM, NS, Transavia, Uber, Vueling
Restaurants: Alliance Restaurants, La Place, Jeunes Restaurateurs, Les Patrons Cuisiniers
Hotels: Crowne Plaza, Fletcher, Hampshire, Hilton, Marriott, Mercure, Radisson Blu
Retail: BCC, de Bijenkorf, bol.com, Fonq.nl, HEMA, Ikea, Jumbo, Media Markt
You can also use the Card for your daily business expenses such as hardware and software, professional services and parking costs. Click here for a selection of accepting companies.
American Express® Maps
With American Express Maps, you can easily check which companies accept American Express.
For even more secure no-touch payments with your American Express Card and Apple Pay. You can use Apple Pay to make contactless payments of up to and above the € 50 contactless limit without entering the PIN at the payment terminal.
As a Cardmember you are fully protected in case of fraud or theft of the card, without any excess. We will keep you informed of unusual activities via text message and/or email. Safe and secure: you do not have to worry about possible fraud.
Has your Card been used without your permission or have you noticed that a transaction was unauthorised or processed incorrectly? Then call our Customer Service team directly via the number on the back of your Card.
The American Express Corporate Card programme includes various billing and settlement options. Please consult the American Express contact within your company for more details and the option chosen.
Individual Billing And Settlement
If your company has chosen individual payment, you will need to pay your monthly bill yourself using one of the two payment options below:
American Express Europe S.A.
Deutsche Bank
IBAN: NL63 DEUT 0265 1880 40
BIC: DEUTNL2A
Every month your Statement will be made available to you via the secure Online Services. You can submit declarations to your company in accordance with the existing procedures. You will be reimbursed by your company.
* Express Cash: Express Cash allows you to withdraw local currency 24 hours a day, 7 days a week. A commission is charged depending on the method of payment. This commission will be calculated at the time of the transaction and will be added to the total amount of the transaction. For more information, please call us on 020 504 8700.
** Most American Express Cards are equipped with the technology for contactless exchange of data. To determine whether your Card supports contactless payment, you can check whether the contactless payment symbol is on your Card. Since june 2020, the contactless payment functionality has been phased in for all new and replacement KLM American Express Corporate Cards.
With your Corporate Card you are fully protected in case of fraud or theft of the card, without any excess. In addition, you can withdraw cash at ATMs 24 hours a day, 7 days a week (if Express Cash is activated on your Card). All your online transactions are additionally secured with SafeKey.
Want more details? See the “Secure (online) payments” tab
There is no fixed spending limit for your Card. However, a (total) limit can be set at company level. If you have any questions you can contact the American Express contact person within your company.
Our Customer Service team will quickly arrange, where possible within 24 hours, a replacement Card or other suitable solution for you, wherever in the world you are.
With the travel accident, travel inconvenience and baggage and personal possessions insurance, you are additionally insured during your business trips, if you pay for the business trip with the Card.
For more information, please see the “Additional insurances” tab.
You have 24/7 access to your account worldwide via the:
The Membership Rewards programme is optional for the Corporate Card and your company must first approve participation. If your company approves participation in the Membership Rewards programme, you can call our Customer Service team to sign up.
There is an annual contribution of €25 to participate in the Membership Rewards programme . When you participate in the programme, you earn one point for each euro you spend with the Card.
With the travel accident, travel inconvenience and baggage and personal possessions insurance, you are additionally insured during your business trips, if you pay for the business trip with the Corporate Card. Below is a brief overview.
You can read all about the various insurance benefits in the Insurance Terms below. This document also contains the details of the insurers that offer the cover. Also see the general Terms and Conditions of your Corporate Card.
For more information about insurance, please refer to the Insurance Terms. Or call our Customer Service team for more information.
The American Express Customer Service is available to answer all your questions about your transactions, order a replacement card or explain all of the other benefits of your Corporate Card.
Customer Service:
* In case of emergency (e.g. loss or theft of your Corporate Card), you will be transferred if your call is outside office hours. You can also find our telephone number on the back of your card.
During the telephone call you will be asked to enter your 15-digit account number. If you do not know this, stay on the line and you will be automatically connected to a Customer Service employee.
Our Customer Service team will quickly arrange, where possible within 24 hours, a replacement Card or other suitable solution for you, wherever in the world you are.