Global payment convenience with your Corporate Card

Activate your new Card

To use your Corporate Card, you first need to activate it. Not yet activated your Card? Click the link below.
ACTIVATE MY CARD > (in Dutch)

A secure and flexible payment method

With your Corporate Card you have a secure and flexible payment method, all over the world. As a Cardmember you can enjoy various benefits, such as increased convenience and secure (online) payments. You are additionally insured during your business trips, if you pay for the trip with your Card. If you participate in the Membership Rewards programme, you also earn points with each expense.

Click on the tabs above for more details.

Set Card Alerts

When you log in to your online account you can set your preferences for receiving Card Alerts by email or text message, if your company has opted for individual billing. This can help you keep a close eye on your expenses.

• Weekly balance updates: including current outstanding balance and recent transactions.
• Notice of payment of monthly statement: containing the balance amount and final payment due date. For payment by direct debit, this alert includes the date of the direct debit.

SET CARD ALERTS › (in Dutch)

Secured with chip and PIN

With the American Express Corporate Card, you always have a secure payment method. Your Card is equipped with a chip and a PIN. The PIN is required for transactions.

Forgotten your PIN? You can view it via the Online Services.

SafeKey® – for online transactions

SafeKey is easy to use. It is an additional security measure for online transactions and only applies to companies affiliated to SafeKey. You will automatically receive a one-time password via text message or email when you make purchases from these companies. If we have registered a mobile number or email address for you, you are automatically registered for SafeKey.

Express Cash*

If authorised by your Company, you can use Express Cash to withdraw cash at ATMs with the American Express logo worldwide. You can withdraw up to € 700 weekly in local currency, 24 hours a day, 7 days a week. In the Netherlands you can use all ABN AMRO and Rabobank ATMs that carry our logo.

ATM LOCATOR ›

Contactless** payments without PIN

Is there a contactless payment symbol on your Corporate Card? If so, you can make contactless payments. After the first purchase with PIN, your new Card is activated for contactless payments. Simply touch your Card against the terminal to pay for your purchases (up to a maximum of €25).

Billing and settlement

The American Express Corporate Card programme includes various billing and settlement options. Please consult the American Express contact within your company for more details and the option chosen.

Individual Billing And Settlement

If your company has chosen individual payment, you will need to pay your monthly bill yourself using one of the two payment options below:

1. Pay by direct debit
   If you pay your monthly statement by direct debit, the balance is automatically debited from the account number you have provided.
2. Pay by bank transfer
   If you have not set up a direct debit, please pay the balance to the following bank account, stating your full account number.

American Express Services Europe Ltd.
Deutsche Bank
IBAN: NL63 DEUT 0265 1880 40
BIC: DEUTNL2A

Every month your Statement will be made available to you via the secure Online Services. You can submit declarations to your company in accordance with the existing procedures. You will be reimbursed by your company.

* Express Cash: Express Cash allows you to withdraw local currency 24 hours a day, 7 days a week. A commission is charged depending on the method of payment. For payment by direct debit, the commission is 3.5%, and when paying via the card account the commission is 3.8% of the withdrawn amount, with a minimum of €4.50 per transaction. This commission will be calculated at the time of the transaction and will be added to the total amount of the transaction. For more information, please call us on 020 504 8700.

** Most American Express Cards are equipped with the technology for contactless exchange of data. To determine whether your Card supports contactless payment, you can check whether the contactless payment symbol is on your Card. Since the end of October 2017, the contactless payment functionality has been phased in for all new and replacement American Express Corporate Cards and Corporate Gold Cards.

Pay securely everywhere, including online.

With your Corporate Card you are fully protected in case of fraud or theft of the card, without any excess. In addition, you can withdraw cash at ATMs 24 hours a day, 7 days a week (if Express Cash is activated on your Card). All your online transactions are additionally secured with SafeKey.

Want more details? See the “Secure (online) payments” tab

Individual spending limit

There is no fixed spending limit for your Card. However, a (total) limit can be set at company level. If you have any questions you can contact the American Express contact person within your company.

Worldwide service – rapid Card replacement

Our Customer Service team will quickly arrange, where possible within 24 hours, a replacement Card or other suitable solution for you, wherever in the world you are.

Additional business travel insurances

With the travel accident, travel inconvenience and baggage and personal possessions insurance, you are additionally insured during your business trips, if you pay for the business trip with the Card.

For more information, please see the “Additional insurances” tab.

With the travel accident, travel inconvenience and baggage and personal possessions insurance, you are additionally insured during your business trips, if you pay for the business trip with the Corporate Card. Below is a brief overview.

Travel accidents

• You are insured against the consequences of an accident 24 hours a day, for 30 days, up to an amount of €350,000.

Travel inconvenience

• Has your luggage arrived too late (more than 6 hours)? Was your plane delayed by more than 4 hours? Have you missed your connection? As a Cardmember you are insured against travel inconveniences – such as a delayed flight (up to €175 per person per trip), a missed connection and delayed or lost baggage (up to €175 per person per journey) – on flights that have been paid for with your card. The maximum coverage is €1,050.
• If your checked-in baggage has not arrived at the destination airport within 48 hours of arrival, you are covered by insurance for this (up to €875 per person per trip).
• Any costs you incur for lost or delayed baggage on a flight(s) with which you return to your place of residence are not covered by this insurance.

Contact our Customer Service

The American Express Customer Service is available to answer all your questions about your transactions, order a replacement card or explain all of the other benefits of your Corporate Card.

+31 (0)20 504 8700

* In case of emergency (e.g. loss or theft of your Corporate Card), you will be transferred if your call is outside office hours. You can also find our telephone number on the back of your card.

During the telephone call you will be asked to enter your 15-digit account number. If you do not know this, stay on the line and you will be automatically connected to a Customer Service employee.