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Global payment convenience with your KLM American Express
Corporate Card

Your company has chosen the KLM American Express Corporate Card for your business (travel) expenses. With this Card, you can enjoy the various benefits and reliable service of American Express® worldwide. And not only that – managing your business expenses is also a lot easier.

Activate your Card and manage your account

Start enjoying your new Cardmember benefits

ACTIVATE MY CARD

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Cardmember?

MANAGE MY ACCOUNT

KLM American Express Corporate Card

YOUR CORPORATE
CARD ACCOUNT

Activate your new Card

To use your KLM American Express Corporate Card, you first need to activate it. Not yet activated your Card? Click the link below.
ACTIVATE MY CARD › (in Dutch)

A secure and flexible payment method

With your Corporate Card you have a secure and flexible payment method, all over the world. As a Cardmember you can enjoy various benefits, such as increased convenience and secure (online) payments. You are additionally insured during your business trips, if you pay for the trip with your Card. If you participate in the Flying Blue programme, you can also earn additional Flying Blue Miles with each expense.

Click on the tabs above for more details.

Set Card Alerts

When you log in to your online account you can set your preferences for receiving Card Alerts by email or text message, if your company has opted for individual billing. This can help you keep a close eye on your expenses.

  • Weekly balance updates: including current outstanding balance and recent transactions.
  • Notice of payment of monthly statement: containing the balance amount and final payment due date. For payment by direct debit, this alert includes the date of the direct debit.

SET CARD ALERTS › (in Dutch)

Online Services

Create an account for the Online Services to view your current balance, recent transactions and statements online. Or check your PIN securely online. Log in if you have already registered. Online Services is available in Dutch.

Mobile app

With our mobile app, you can view your current balance and recent transactions at any time. You can download the ‘Amex NL’ app for iPhone or Android.
APP STORE ›
GOOGLE PLAY ›

KLM American Express Corporate Card terms

Click here to see the Terms and Conditions. For the insurance terms, please refer to the “Additional insurances” tab.

Any questions?

If you have any questions, please contact the American Express contact within your company or our Customer Service team via the phone number on the back of your Card. For more information, see the “Customer Service” tab.

SECURE
PAYMENTS

Secured with chip and PIN

With the KLM American Express Corporate Card, you always have a secure payment method. Your Card is equipped with a chip and a PIN. The PIN is required for transactions.

Forgotten your PIN? You can view it via the Online Services.

SafeKey® – for online transactions

SafeKey is easy to use. It is an additional security measure for online transactions and only applies to companies affiliated to SafeKey. You will automatically receive a one-time password via text message or email when you make purchases from these companies. If we have registered a mobile number or email address for you, you are automatically registered for SafeKey.

Express Cash*

If authorised by your Company, you can use Express Cash to withdraw cash at ATMs with the American Express logo worldwide. You can withdraw up to €700 weekly in local currency, 24 hours a day, 7 days a week. In the Netherlands you can use all ABN AMRO and Rabobank ATMs that carry our logo.

ATM LOCATOR ›

Billing and settlement

The American Express Corporate Card programme includes various billing and settlement options. Please consult the American Express contact within your company for more details and the option chosen.

Individual Billing And Settlement

If your company has chosen individual payment, you will need to pay your monthly bill yourself using one of the two payment options below:

  1. Pay by direct debit
    If you pay your monthly statement by direct debit, the balance is automatically debited from the account number you have provided.
  2. Pay by bank transfer
    If you have not set up a direct debit, please pay the balance to the following bank account, stating your full account number.

American Express Services Europe Ltd.
Deutsche Bank
IBAN: NL63 DEUT 0265 1880 40
BIC: DEUTNL2A

Every month your Statement will be made available to you via the secure Online Services. You can submit declarations to your company in accordance with the existing procedures. You will be reimbursed by your company.

 

* Express Cash: Express Cash allows you to withdraw local currency 24 hours a day, 7 days a week. A commission is charged depending on the method of payment. For payment by direct debit, the commission is 3.5%, and when paying via the card account the commission is 3.8% of the withdrawn amount, with a minimum of €4.50 per transaction. This commission will be calculated at the time of the transaction and will be added to the total amount of the transaction. For more information, please phone us on 020 200 8244.

Accepted worldwide

American Express is accepted worldwide by millions of (online) companies, so you can pay all your business expenses with your Corporate Card.

With your Card, you can pay at:

Car rental: Avis, Europcar, Hertz, Sixt

Petrol & car services: BP, Esso, Profile Tyrecenter, Shell, Total

Travel: easyJet, Emirates, KLM, NS, Transavia, Uber, Vueling

Restaurants: Alliance Restaurants, La Place, Les Jeunes Restaurateurs, Patrons Cuisiniers Nederland

Hotels: Crowne Plaza, Fletcher, Hampshire, Hilton, Marriott, Mercure, Radisson Blu

Retail: BCC, de Bijenkorf, bol.com, Fonq.nl, Ikea, Jumbo, Media Markt

Also use the Card for your daily business expenses such as hardware and software, professional services and parking costs. Click here for a selection of accepting companies.


VICINITY®

With our VICINITY search engine, you can easily check which hotels, restaurants, ATMs* and petrol stations accept American Express via your computer, tablet or smartphone.

AMEXVICINITY.COM ›

Fraud protection

As a Cardmember you are fully protected in case of fraud or theft of the card, without any excess. We will keep you informed of unusual activities via text message and/or email. Safe and secure: you do not have to worry about possible fraud.

Has your Card been used without your permission or have you noticed that a transaction was unauthorised or processed incorrectly? Then call our Customer Service team directly via the number on the back of your Card.

Protection in the event of theft or loss

In case of theft or loss of your Corporate Card, please contact American Express immediately on +31 (0)20 200 8244 (Mon–Fri 8 am–8 pm; your call is transferred outside office hours). Our Customer Service team will arrange for a suitable solution or replacement Card for you soon, wherever possible within 24 hours.

CARD BENEFITS

Pay securely everywhere, including online.

With your KLM American Express Corporate Card you are fully protected in case of fraud or theft of the card, without any excess. In addition, you can withdraw cash at ATMs 24 hours a day, 7 days a week (if Express Cash is activated on your Card). All your online transactions are additionally secured with SafeKey.

Want more details? See the “Secure (online) payments” tab

Individual spending limit

There is no fixed spending limit for your Card. However, a (total) limit can be set at company level. If you have any questions you can contact the American Express contact person within your company.

Worldwide service – rapid Card replacement

Our Customer Service team will quickly arrange, where possible within 24 hours, a replacement Card or other suitable solution for you, wherever in the world you are.

Additional business travel insurances

With an extensive insurance package (travel accidents, Hertz car rental, cancellation and baggage) you are additionally insured during your business trips, if you pay for the trip with the Card. Higher coverage applies to KLM and AIR FRANCE flights.

For more information, please see the “Additional insurances” tab.

24/7 access to your account – via Online Services or mobile app

You have 24/7 access to your account worldwide via the:

  • Online Services – Check your current balance, view recent transactions, view your PIN and download statements at any time. Register to gain access or sign in if you already have an online account.
  • American Express App – View your monthly statement and recent transactions at a glance. You can download the ‘Amex NL’ app for iPhone or Android.

Extra Flying Blue Miles (optional)

For all eligible spend on your KLM American Express Corporate Card, you can earn extra Flying Blue Miles. For your purchases at KLM, AIR FRANCE and Hertz you earn 1.4 Miles per euro, and 1 Mile per euro for all other spend.

This programme is optional and your company must first approve participation. The contribution for participation in this program is €30 per Card per year.

  • If you are already a Flying Blue member, you are already earning Flying Blue Miles on all eligible KLM and AIR FRANCE flights. If you pay for these flights with the KLM American Express Corporate Card, you also earn extra Flying Blue Miles. So you will be rewarded even faster for tickets, among other things.
  • Are you not yet a Flying Blue member? Then you can sign up free of charge via the KLM website. You then need to notify us of your Flying Blue number via our Customer Service team. The extra Flying Blue Miles you earn are added to your balance every month.

ADDITIONAL
INSURANCES

 

With an extensive insurance package (travel accidents, Hertz car rental, cancellation and baggage) you are additionally insured during your business trips, if you pay for the business trip with your KLM American Express Corporate Card. Higher coverage applies to KLM and AIR FRANCE flights. Below is a brief overview.

Travel accidents

  • You are insured against the consequences of an accident 24 hours a day, for 30 days, up to an amount of €500,000 on KLM and AIR FRANCE flights and up to €350,000 on other flights.

Travel inconvenience

  • Has your luggage arrived too late (more than 6 hours)? Was your plane delayed by more than 4 hours? Have you missed your connection? As a Cardmember you are insured against travel inconveniences – such as a delayed flight (up to €250 per person per trip), a missed connection and delayed or lost baggage (up to €250 per person per trip) – on KLM or AIR FRANCE flights that have been paid for with your Card, and with a maximum coverage of €1,500 per trip.
  • If your checked-in baggage has not arrived at the destination airport within 48 hours of arrival, you are covered by insurance for this (up to €1,250 per person per trip).
  • Any costs you incur for lost or delayed baggage on a flight(s) with which you return to your place of residence are not covered by this insurance.

Note: a lower coverage applies to flights other than KLM or AIR FRANCE flights.

Baggage and personal possessions

  • Cover for theft, loss or damage of luggage during business trips abroad, from the moment of departure to your return. Maximum total compensation of €5,000 per trip in addition to the travel inconvenience insurance.
  • Coverage applies for a maximum of €750 per separate item.

Cancellation (KLM and AIR FRANCE flights)

If the cancellation or shortening of a business trip is unavoidable due to circumstances beyond your control, you are covered on KLM and AIR FRANCE flights for cancellation costs up to a maximum of €4,500.

Hertz Damage and Theft Insurance

If your rental car is stolen or damaged, you are insured up to the amount for which you are responsible under the rental agreement, including deductibles (up to €75,000), assuming you have used the car in line with the standard rental conditions and conditions. You do not need to purchase additional or optional insurance from Hertz (collision/loss damage waiver & theft protection).

Insurance terms: KLM American Express Corporate Card

You can read all about the various insurance benefits in the Insurance Terms. This document also contains the details of the insurers that offer the cover. You can also view the general Terms and Conditions of your KLM American Express Corporate Card.

Questions about the insurances?

For more information about insurance, please refer to the Insurance Terms. Or call our Customer Service team for more information.

CUSTOMER
SERVICE

Contact our Customer Service

The American Express Customer Service is available to answer all your questions about your transactions, order a replacement card or explain all of the other benefits of your KLM American Express Corporate Card.

Customer Service:

+31 (0)20 200 8244

Monday to Friday 8 am–8 pm*

 

* In case of emergency (e.g. loss or theft of your Corporate Card), you will be transferred if your call is outside office hours. You can also find our telephone number on the back of your card.

During the telephone call you will be asked to enter your 15-digit account number. If you do not know this, stay on the line and you will be automatically connected to a Customer Service employee.

Lost, damaged or stolen Card?

Our Customer Service team will quickly arrange, where possible within 24 hours, a replacement Card or other suitable solution for you, wherever in the world you are.


Would you like to view the Terms & Conditions of your KLM American Express Corporate Card?

DOWNLOAD TERMS