Business Travel Account
The American Express BTA is designed to simplify the daily administration of all your travel documents and tickets. Held in the Company name, it is a centrally billed and paid account lodged at a Travel Agent of your choice, on which you book all your travel expenses. With one consolidated payment you can pay all your travel expenses. In this way you will avoid separate labour intensive invoices and thus saving both time and money.
BTA Online services
The below documents show you step by step how to access and download your BTA Statement via American Express @ Work. If you're not registered yet for American Express @ Work you should complete the @Work enrollment form first
How does BTA work?
- Make your reservations at your Travel Agent and specify the BTA as form of payment.
- Your Travel Agent will send you a pro-forma invoice and send the booking details through to American Express
- American Express will pay the Airline (when it concerns an airline ticket) and the Travel Agent (for all other tickets/costs). You no longer have outstanding invoices at your Travel Agent.
- In case of a refund, the airline will credit the BTA directly. The refund term may vary according to the type and will be decided by the airline company.
- It is very important that you check your statement upon receipt.
Contact the BTA unit for:
- Your Trip reservation
- A copy of the pro-forma invoice
- Requesting a refund
- Requesting a form authorising a specific employee as contact person
- Changing the address on the pro-forma invoices
- A change in your company name (you also need to inform the BTA Unit - see above)
How to pay your BTA account:
Additional insurance:
With an American Express Business Travel Account, you will receive an insurance cover that complements your other insurance policies and gives you extra security on your trip. The insurance cover contains:
- Delay – public transport
- Luggage delay – public transport
- Hijacking
- Protection of Excess
- Ticket upgrade
- Medical-care costs
- Travel accident
For the General and Insurance Terms and Conditions we refer to "product information" in the top menu.
BTA Connect
A unique online network that streamlines reconciliation, and allows you to communicate securely with your Travel Management Company and American Express Customer Services. For more information about the American Express Business Travel Account, please contact your Account Manager.
Online Statements
With Online Statements you have 24/7 access to up to 13 months of statement history via our secure, online tool American Express @ Work®. Statement recipients will receive an e-mail alert when the new BTA statement is available to view online. BTA Online Statements are available through American Express @ Work and can be downloaded in PDF or CSV format. With our Flexible Statement File (CSV format), you can easily filter, sort and manipulate your BTA data, allowing for improved analysis and simpler reconciliation. If you are not yet registered for Online BTA Statements, you can contact your American Express Account Manager.
