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Find the Support You Need With American Express @ Work®

American Express @ Work is a powerful online management tool that maximises control over your Card program. The Card management capabilities, combined with the intuitively designed reports, provide you with a single source for management information about your Card program. Whether you need to perform administrative tasks and account maintenance or analyse report data, these online management tools were designed to help you get the most from your relationship with American Express.

Tools for Programme Administrators

Save time With a More Efficient Workflow

Easily administer many aspects of your day-to-day business activity online. You can use @ Work Global Online Programme Management to complete tasks such as:

  • Change Card Member details and request a Card replacement
  • Cancel single or multiple Cards in one transaction
  • Request a copy of a statement
  • Transfer Card Members across business units
  • View billed & unbilled spend
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@ Work Reporting

Access fully interactive, online reporting capabilities through American Express @ Work Reporting. Ideal for clients with more sophisticated reporting needs, this powerful tool enables your Company to query, filter, and sort your Corporate Card information to meet your expense management needs. @ Work Reporting is a fully interactive web-based reporting solution that gives you the power to review and manipulate your Corporate Card data.

@ Work Online Card Applications

Process Card applications easily and efficiently for faster delivery of Cards to your employees.

  • Card Applications can be initiated by PAs or accessed by Applicants directly.
  • The digital Card Application process can be customised according to an organisation’s internal procedures.
  • Automated email notifications at every checkpoint.
  • Fields have validation checks to reduce errors and any delays in processing applications.
  • Removal of all paper forms and time wasted on posting documentation.

Tools for Card Members

Card Member Account Management

Manage Your Card Account online services offer Card Members secure, immediate access to their Corporate Card information, for free anytime, anywhere via the Internet, as well as via our iPhone app. With Online Services, Card Members are able to conveniently:

  • Manage their account using their mobile
  • Review and reconcile charges
  • Track current expenses, payments and statements for the past six months
  • Access and download online statements
  • Settle accounts and complete expense accounts
  • Review their Membership Rewards®1 balance and browse the catalogue

1Subject to the Terms and Conditions of the Membership Rewards programme.

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The AMEX Mobile App

Access your account on the move with the American Express Mobile App to easily and conveniently:

  • View your recent transactions
  • Make payments, if needed
  • Check your Rewards balance, if you’re enrolled*

Download the App

*Only available if your Company allows you to join Membership Rewards; please check with your Programme Administrator. Membership Rewards enrolment required, (an annual fee applies).

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