There are a number of options where your Company pays the account centrally, including:
Interbank GIRO is the most convenient way to settle your bills. It can be used irrespective of whether the Corporate Card account is paid individually or centrally. The Direct Debit can be scheduled to occur from 5 to 25 days after your Corporate Card statement date. For a centrally paid account, the balance from each Card statement will be transferred to the Direct Debit account, the balance from each Card Statement will be transferred to the Direct Debit Account and the total of these amounts will then be debited from the Company's nominated bank account.
Cheque payments are accepted for either individually billed or centrally billed accounts. Payments can be paid by mail or in person at any American Express- Travel Service Office, Foreign Exchange Bureau or Representative Office.
A remittance advice must accompany the cheque. This is particularly important when paying centrally so that the correct amount can be allocated to each Card Member's account.
In Singapore, please present your statement with your cheque payment at any Singapore Post Office or at the American Express Foreign Exchange Services Counters at Tang Plaza or Changi Airport. Alternatively, please mail your cheques to: American Express International, Inc. Crawford, P.O. Box 852, Singapore 911912.
Cash payments may be made at any American Express' Office worldwide or at any Singapore Post Office. Cash payments are capped at S$8,000 or the outstanding balance as shown on the current statement, whichever is the lesser.
Electronic Funds Transfer (EFT) or Direct DEBIT
EFT is a payment option for Companies who wish to pay the Corporate Card account centrally. Clients who have pre-selected this form of payment during the initial Account set-up will be issued a unique 6-digit number, which must be quoted for all deposits.
A full remittance advice should accompany all cheque, telegraphic and electronic remittance payments. A remittance advice can be printed from @ Work. This will be available 48 to 72 hours after the statement cut off date. Alternatively, you can prepare your own and fax it to Corporate Card Remittance Processing on (65) 6507 7484 on the same day the payment is made into the American Express bank account. If you prepare your own remittance advice it must contain:
Master Control Account Number (MCA - your Company's unique ID)
Date of payment
Card Member name
Amount of payment per Card Member
Notation of any credit adjustments between accounts
Missing or Misallocated Payments
If there is no remittance advice accompanying a payment, or if the remittance advice is incorrect, the payment(s) will remain unallocated. This means that Card Member payments may become overdue and late payment fees may apply. Should you require any clarification on your Company billing or payment options, please call the PA Servicing Team at 1800 186 1035.