World Class Service

Your company can take advantage of 24/7 program support. And your Corporate Cardmembers will enjoy the exceptional global service and benefits of Cardmembership.

Exclusive services include:

  • 24/7 customer service
  • 24/7 access to account information to tracks current charges and payments, and past three months transaction records.
  • 24-hour emergency Card replacement
  • Worldwide cash access

Worldwide Customer CareTM Services

Cardmembers who book their travel through one of our American Express Travel Service or Representative Offices enjoy the support of our extensive American Express Worldwide Customer Card services in over 2,200 Travel Service locations in more than 140 countries and territories worldwide. Our friendly, highly trained staff will help with the following services:

  • Reconfirmation of air-tickets
  • Sight-seeing arrangements
  • Hotel and car rental reservations
  • Flight rescheduling

Global Assist

For legal and medical emergencies while travelling, Cardmembers can call the complimentary Global Assist service that will connect them with an English-speaking lawyer or doctor. The service is available 24 hours a day virtually anywhere in the world, whenever Cardmembers travel more than 200km from home, for up to 90 days.

Emergency Cheque Cashing

Cardmembers who need to cash a personal cheque in a hurry can use their Corporate Card as a form of security. Cardmembers can cash a personal cheque for up to US$1,000 every 21 days in Taiwan or overseas at American Express Travel Service Offices# worldwide.

Not all services available in all locations. Fees and charges apply.

Be prudent in managing your finances and maintain good credit

For more enquiries on other fees, please contact us at (02) 2547-3663.

Except for benefits or services for which American Express has disclosed the applicable period and conditions to the Cardmember, American Express may adjust the terms and conditions of card benefits or services on a quarterly basis and notify Cardmembers in accordance with the Cardmember Agreement.

Please refer to the Cardmember brochure or American Express website for full details and terms and conditions governing Cardmember benefits and services.