Frequently Asked Questions About American Express® Corporate Cards

How is an American Express Charge Card different from a credit card?

A charge card requires full settlement of the account to be made by the due date noted on your monthly statement.

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What can I use my Card for?

You can use your Corporate Card to settle regular and one-off transactions ranging from T&E expenses to core suppliers' invoices.

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What am I liable for if my Corporate Card is lost or stolen?

You must advise American Express Customer Services as soon as you realise your Card has gone missing. You can reach them on 0800 917 8031 or from abroad +44 1273 622600

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For how long is a Corporate Card valid?

Your American Express Corporate Card is valid for two years, providing you keep to the payment terms and have a continued business need. Renewal Cards are sent out six weeks before the expiry date of your Card. Once activated, your new Card is ready to use straight away.

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Can I use a Corporate Card to obtain foreign currency?

Yes, you can purchase foreign currency, from various providers including American Express Foreign Exchange Services and Telegraphic Transfers with your Corporate Card. You may also withdraw cash with your Card whilst abroad.

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Can a Corporate Card be used as a telephone calling card?

Yes, if the telephone you are using accepts American Express, you can use your American Express Corporate Card to pay for the cost of the call in the normal way. The charges will appear on your statement.

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How do I become a Corporate Cardmember?

Please call us on 0800 917 1534 if your company does not already have a Corporate Card programme with American Express.

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