How is an American Express Corporate Card different from a credit card?
You can use your Corporate Card to settle regular and one-off transactions ranging from T&E expenses to core suppliers' invoices.
Yes, you can upgrade to Gold and Platinum Corporate Card. Please contact your American Express Representative on 0800 344004.
Your American Express Corporate Card is valid for two years, providing you keep to our payment terms and have a continued business need. Renewal cards are sent out six weeks before the expiry date of your card. Once activated, your new card is ready to use straight away.
Once you receive your Corporate Card, you need to activate it by following the instructions on the sticker on the front of your card..
Yes, you can obtain either foreign currency or sterling prior to leaving the UK. Foreign currency can be purchased on your American Express Corporate Card from various foreign exchange outlets, including Telegraphic Transfer (TT), American Express Foreign Exchange Services, and Travelex.
Yes, if the telephone you are using accepts charge cards, such as BT cards, you can use your American Express Corporate Card to pay for the cost of the call in the normal way. The charges will appear on your statement.
Please call Customer Services on 0800 917 8031 (International +44 1273 622600).
Yes you can obtain either foreign currency or sterling prior to leaving the UK. Foreign currency may be purchased on your American Express Card from various Foreign Exchange outlets such as:
If you lose your Corporate Card, please contact American Express Customer Services immediately on 0800 917 8031 (International +44 1273 622600) to cancel it and request a replacement.
You must advise American Express Customer Services as soon as you realise your Card has gone missing. You can reach them on 0800 917 8031 (International +44 1273 622600).
Responsibility for settling your account depends on how your company has requested the account be set up. If you are unsure contact your Programme Administrator or contact Customers Services using the number on the back of your Corporate Card.
You can view your statement online at any time at www.americanexpress.co.uk/myaccount.
American Express' standard terms include the right to impose a late payment charge for amounts that are 30 days overdue. American Express may temporarily suspend your Card if there is an outstanding balance over 30 days old. This should be lifted once payment has been received. If balances are still outstanding at 90 days your American Express Card will be cancelled. If you are sending a cheque to American Express, please allow 5 days for mailing and entry into the payment system.
To help you submit your payment on time, you can access your statement as soon as it is ready at www.americanexpress.co.uk/myaccount. You can also sign up here to receive an email or text from us when payment has been received.
For enquiries relating to your statement, please contact American Express Customer Services on 0800 917 8031 (International +44 1273 622600).
Please check your online or paper statement. Log into Manage Your Card Account here
Details of the cancellation will be available to credit agencies and may affect your chance of credit in the future. American Express reserve the right to pass on details of your credit history to credit agencies.
Various payment methods are available - by cheque; through internet or telephone banking and direct debit.
Please contact your internal Program Administrator or call Customer Services on
0800 917 8031 (International +44 1273 622600).
Please contact your Programme Administrator for more information.
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Does your company have an American Express® Corporate Card and/or Payment Program?
As an existing Corporate Card Customer, you can perform many functions online, or speak to us directly by calling one of the numbers below.
If your company has an American Express Corporate Card program and you need a Corporate Card, please contact your company's Programme Administrator.
Access your account to:
Not registered? Create a new online account.
For additional help, please call American Express Corporate Card Customer Service team at 0800 917 8031
For Corporate Cardmembers, our world-class service is just a phone call away. Contact us for assistance with lost or stolen cards, billing enquiries, change of address, travelling emergencies and other services. Be sure to have your Card details in hand when you call.
Learn more about Cardmembers tools and resources
Access American Express @ Work Program Management to:
Not yet registered? Please contact the Programme Administrator servicing team at 0800 917 8230
Monday to Thursday - 08.00 to 17.30, Friday 08.00 to 17.00
Call for Corporate Card account queries. This helpline is not available to Cardmembers, and Programme Administrators must be registered with American Express to access it. Make sure you have your company account number (MCA) in hand when calling.
Learn more about Programme Administrator tools and resources
Please enter your business contact information below and we will call you back within 48 hours or call 0800 021 3053 (9am - 5pm Monday - Friday).
For all Cardmember account queries, please call 0800 917 8031
American Express will use this information only for the explicit purpose of providing you with more information on American Express Global Corporate Payment Solutions.
An American Express Representative will contact you within 48 hours to assess your expense management needs and begin to determine the best solution for your company.
If you would like immediate assistance, please call us at 0800 021 3053
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