To increase your limit, you will need to contact your Account Representative at American Express on 0800 032 7729 or +44 (0)1273 344004 (from abroad).
You can order a Card replacement using our online tool @ Work. If you don't already have access to @ Work, contact your Account Representative.
You can cancel a Card using our online tool @ Work. If you don't already have access to @ Work, contact your Account Representative.
Your Cardmembers can access their individual statements through My Card Account (MYCA). They need to log in on the American Express website americanexpress.co.uk/corporate to view, download or print their statements.
As a Programme Administrator you can view transactions at a company level and access a wide range of reporting through @ Work. If you do not already have access, contact your Account Representative.
Alternatively, Programme Administrators can contact the Administration Team to order statements. We charge £2 plus VAT per statement to retrieve statements that are more than six months old.
You can update the company billing address using our online tool @ Work. If you don't already have access to @ Work, contact your Account Representative.
If you are updating your control address, the Administration team will need the request in writing on official companyheaded paper. You can then fax it to 01273 682777. Updates take around 5 working days.
The Administration Team will need the request in writing on official company headed paper. You can then fax it to 01273 682777. All updates take around 5 working days.
Make sure your Cardmembers have completed and submitted an Express Cash form, available from your Account Representative or through the Programme Administrator Team.
Express Cash forms need to be signed by the Cardmember and an authorised administrator at your company. The form can then be faxed to the Administration Team on 01273 682777. Requests can take around 5 working days to process.
You can update Employee IDs and Cost Centres using our online tool @Work. If you don't already have access to @Work, contact your Account Representative.
Programme Administrators can contact the Administration Team on
0800 917 8230 or +44 (0)1273 608123 (from abroad) to action this.
Programme Administrators should contact the Administration Team on 0800 917 8230 or +44 (0)1273 608123 (from abroad) to dispute a transaction.
As a Programme Administrator, you can view expiry dates through @ Work. If you don't already have access to @ Work, please contact your Account Representative.
As a Programme Administrator, you can view current active Cardmembers through @ Work. If you don't already have access to @ Work please contact your Account Representative.
American Express offers an online system for Programme Administrators called @ Work. If you would like access, please speak to your Account Representative in order to be set up.
Please contact your Account Representative at American Express on 0800 032 7729 or
+44 (0)1273 344004 (from abroad).
Cardmembers can call 0800 917 8031 or +44 (0)1273 689955 (from abroad) or the number on the back of their Card. Please do not provide the Administration Team number as they do not deal with Cardmembers.
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Does your company have an American Express® Corporate Card and/or Payment Program?
As an existing Corporate Card Customer, you can perform many functions online, or speak to us directly by calling one of the numbers below.
If your company has an American Express Corporate Card program and you need a Corporate Card, please contact your company's Programme Administrator.
Access your account to:
Not registered? Create a new online account.
For additional help, please call American Express Corporate Card Customer Service team at 0800 917 8031
For Corporate Cardmembers, our world-class service is just a phone call away. Contact us for assistance with lost or stolen cards, billing enquiries, change of address, travelling emergencies and other services. Be sure to have your Card details in hand when you call.
Learn more about Cardmembers tools and resources
Access American Express @ Work Program Management to:
Not yet registered? Please contact the Programme Administrator servicing team at 0800 917 8230
Monday to Thursday - 08.00 to 17.30, Friday 08.00 to 17.00
Call for Corporate Card account queries. This helpline is not available to Cardmembers, and Programme Administrators must be registered with American Express to access it. Make sure you have your company account number (MCA) in hand when calling.
Learn more about Programme Administrator tools and resources
Please enter your business contact information below and we will call you back within 48 hours or call 0800 021 3053 (9am - 5pm Monday - Friday).
For all Cardmember account queries, please call 0800 917 8031
American Express will use this information only for the explicit purpose of providing you with more information on American Express Global Corporate Payment Solutions.
An American Express Representative will contact you within 48 hours to assess your expense management needs and begin to determine the best solution for your company.
If you would like immediate assistance, please call us at 0800 021 3053
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