A Transformed American Express @ Work® Experience is Coming Your Way

Changes are coming to American Express @ Work® that will transform your experience with our reporting and online program management tools. The changes include integrated tools, refreshed user interface, improved usability, and more.

The updates to @ Work represent the first phase of a multi-year upgrade to help improve all facets of the user’s online experience. The first improvements are expected to be available to @ Work® users in the United States beginning in February.

The first phase of the @ Work® upgrade will deliver several key enhancements you can use immediately.  These include:

@ Work® Reporting

  • An integrated user experience - Online reporting tools have been combined into a single tool called @ Work Reporting.
  • Refreshed, modern user interface - A new look for improved usability.

Online Program Management

  • Refreshed, modern design - A new look for core service pages.
  • More real-time data - Includes immediate account maintenance updates.
  • Improved site performance - Look for cross-browser compatibility and a tablet-friendly design.

@ Work® users will receive full details of the initial transformation via email between now and when the updates are available in February. In the meantime, to learn more about the @ Work® transformation updates, please visit the @ Work Resource Center today.

We hope you enjoy the transformed @ Work® experience. We remain committed to improving our digital capabilities to make it easier for you to use our online tools.