Service & Support

We’re here to help, so you can get back to managing your business


24/7 Service for Card Members

Get help with urgent requests, such as Card replacement and questions about benefits, anytime you need with our toll-free, 24-hour Customer Service number listed on the back of your Card.

Chip & Signature Cards

Use your Card anywhere American Express® Cards are accepted at home or abroad. More US merchants are transitioning to chip-enabled terminals so you can get an extra level of security for your transactions.

Dedicated Support for Program Administrators

Find ongoing support when your company needs it. Direct phone support and online tools help Program Administrators manage Corporate Cards and payments.

  • Spend Visibility
    A clear picture of your company’s spending thanks to our consolidated reports and mobile app
  • Integration Assistance
    Dedicated teams and resources available for a smoother transition for you and your employees
  • Customized Program Design
    We can help you choose the right combination of benefits, rewards and tools—for one or multiple Cards

Mobile Tools

Your Corporate Card from American Express comes with a suite of mobile capabilities that can help you navigate the challenges of business on the road. To see our mobile tools, click here.

Assistance Across the Globe

We do business where you do business.

  • American Express is welcomed by millions of merchants worldwide, helping you do business across the globe.

  • Lose your wallet? Need a referral for a doctor? Global Assist Hotlinel® ‡ is there to help with coordination and assistance services when you are traveling 100 or more miles from home. We can also help you with visa and customs information, and more. Card Members are responsible for the costs charged by third-party service providers.

Get in touch with us

Call Us

Talk to a Representative1-855-854-2688

Already a Customer? Call Customer Service1-800-528-2122